Excited participants expanding their knowledge and experience. Very hands-on. Our report contained important information to help us move forward but there was still the impression that social media is the be-all and the end-all. It can be very effective if there is in-depth knowledge on the methods of participation. But not all products can just be posted. Some products fall under more regulations thus e-commerce is restricted until regulations are met, thus understanding regulations is key to understanding how to market. Marketing is not a one-size-fits-all. Our experience is to measure the suggestions and ensure that they have been well researched.