Wouessi Delivery Process (WDP)
Project scope
Categories
Supply chain optimization Internal communications Operations Project management Customer segmentationSkills
technology integration customer service turnaround time communication customer support client onboarding project implementation sales operations operationsThe main objective is to investigate and propose improvements to Wouessi's delivery process.
Optimizing the delivery process is crucial as it directly impacts customer satisfaction, turnaround time, and Wouessi's ability to scale operations. An efficient delivery process will allow us to improve client onboarding, reduce project delays, and enhance the overall customer experience. Addressing these issues will allow Wouessi to retain clients more effectively and attract new business.
- The project group will evaluate our client journey, starting from the pre-signing stage to post-delivery, identifying areas of inefficiency, communication gaps between teams, and technology integration needs.
- This project will focus on investigating and improving Wouessi Inc.'s client delivery process. The delivery process spans from the initial client engagement, through contract signing, project execution, and post-delivery support. The aim is to streamline communication between internal teams (sales, operations, customer support) and ensure timely service delivery. By mapping out the current process, students will identify inefficiencies, such as delays in hand-offs between departments and gaps in technology integration.
- Deliverables include a report describing the inefficiencies in the current delivery process and proven strategies to improve.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
About the company
Welcome to Wouessi Inc.
Driving Global Innovation Through Digital Excellence
At Wouessi, we bridge the gap between cutting-edge technology and transformative business solutions. As a Toronto-based AI and technology firm, we harness innovation, collaboration, and mentorship to redefine the future of work and digital excellence.
Our Mission
Empowering businesses worldwide by delivering tailored, impactful solutions in:
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Artificial Intelligence
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Machine Learning
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Digital Transformation
Through strategic partnerships with academic institutions and talent platforms like Riipen, we connect with diverse, innovative minds to tackle real-world challenges, shape industries, and set new standards for operational excellence.
Our Vision & Mission
π Vision: To create a borderless world where digital innovation knows no limits.
π Mission: To become a global leader in driving transformative initiatives that empower organizations and foster long-term growth through innovation, mentorship, and collaboration.
About Us
Founded by Rodrigue Fouafou, Wouessi Inc. has successfully scaled its operations by partnering with over 500 students and global talent. We take pride in our collaboration with Riipen, where our project-based internships offer real-world learning opportunities while driving operational success.
Our team of industry professionals and student interns brings a wealth of creativity, technical expertise, and diverse perspectives to every project. From AI-powered solutions to strategic consulting, we are committed to elevating our clientsβ experiences and outcomes.
Why Wouessi?
π Riipen Employer of the Month β Recognized for our commitment to mentorship and innovation.
π Global Reach β Partnered with 50+ universities worldwide to connect with top-tier talent.
π‘ Proven Success β Completed 300+ projects in AI, software development, and business management.
π Impact-Driven β Achieved a 25% improvement in project completion rates through Riipen collaborations.
π Career Growth β Helped interns transition into leadership roles, including our current COO and Technical Director.
Get in Touch
π§ Email: Info@wouessi.com
π Website: https://wouessi.com