Hasan Mohammed
Learner
(1)
3
Location
Toronto, Ontario, Canada
Bio

As an experienced I.T. Manager with nearly 6 years at Famous Optical Inc, I have a strong skill set in managing technology and consulting on I.T. solutions. I led successful marketing and social expansion, created a strong online presence, and improved customer service. As a Sales Representative at Home Leader Realty Inc and Zolo Canada, I demonstrated exceptional communication and problem-solving skills, driving sales growth and leading customer relationship management. Pursuing a Bachelor of Commerce in Computer/Information Technology Administration and Management at Ontario Tech University, I am passionate about technology and dedicated to staying up-to-date with industry trends. With my experience, expertise, and dedication to delivering results, I am a valuable asset to any organization seeking a skilled I.T. Manager and consultant.

Portals
Categories
Project management Digital marketing Product or service launch Sales strategy Information technology

Skills

Business process 1 Business process model and notation 1 Customer service 1 New product development 1 Operations 1 Research 1

Socials

Achievements

Latest feedback

Recent projects

Elevate Resiliency
Elevate Resiliency
Toronto, Ontario, Canada

New Employee Training Development

Our company will be executing onboarding tasks with each new employee and need to create appropriate policies and procedures. We need an online course that will introduce employees to their new roles, take employees through all start-up resources, and provide our HR personnel with standardized documentation through policies and procedures. We would like to automate our onboarding process as we shift into a mainly virtual environment.

Matches 2
Category Training & development + 4
Closed
TUIO
TUIO
Toronto, Ontario, Canada

Operations Summer Internship

Our team has noticed that our product development and operational processes are not as efficient as they have the potential to be. We want to simplify these processes to make them more “lean” in order to make them less costly and more adaptable to customer feedback at a fast pace. In this project, students will focus on assisting with and evaluating our operations and identifying internal issues that are causing processes to be too timely or costly. Mapping out operational processes using Business Process Model Notation and notation (BPMN), and evaluating each step and the resources it consumes. Identifying bottlenecks in our operational processes. Assisting operational staff with minor projects and tasks Researching solutions to each unique problem identified in the mapping process. Creating a proposal with recommendations for improvements and an implementation plan for how we would incorporate the solutions.

Matches 1
Category Operations + 2
Closed

Work experience

Preconstruction sales representative
Home leader realty
Toronto, Ontario, Canada
March 2022 - February 2023

• Worked on CRM and lead Prospects to the next stage
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Communicated with builders directly to update information and keep client’s interest as the main priority

I.T. / sales manager
Famous optical
Pickering, Ontario, Canada
September 2017 - Current

• Led marketing/social expansion and gained additional 237,671 local eyes within one platform organically.

• Worked directly with multiple luxury brands to purchase and push new product lines.

• Led multiple projects from start to finish and resolved situations in a timely manner.

• Created designs and 2d models using AutoCAD.

• Set up and maintain systems hardware and businesses network.

• Reinforced the brand and created an online presence including socials and websites.

• Improved customer service by implementing a new Sales Methodology and Loyalty Program

• Proficient in Microsoft Office, Excel, PowerPoint, Word, Access, and Data Analysis

Education

Bachelors of Commerce, Technology Management
Ontario Tech University
September 2019 - Current

Personal projects

Freelance
September 2019 - September 2022

• Developed Websites for brick-and-mortar stores as well as e-commerce businesses.
• Built infrastructure according to business needs; custom desktops/PCs/Hardware, software installation
and trained employees.