● Provide accurate and complete information and insight on insurance products the client may have.
● Respond to customer inquiries on insurance policies.
● Effectively use multiple administrative systems to resolve inquiries, within the defined service standards.
● Responsible for contributing to a strong collaborative team and building customer working relationships while providing excellent customer service.

● Implemented effective day-to-day management and consistently maintained up-to-date MS Excel spread-sheets for a group of 7 gas stations, resulting in streamlined operations and accurate financial records.
● Monitored and supervised workers to ensure they followed gas station procedures.
● Conducted expense audits for multiple gas stations, identifying inefficiencies and implementing solutions that led to a 20% reduction in expenses.

● Interpreted and mapped 3D seismic data of 5 reservoirs of interest in the basin of study
● Performed data analysis for 5 reservoirs of interest.
● Collaborated closely with geologists, reservoir engineers, and geologists to describe reservoir quality.