Wouessi Delivery Process (WDP)

The main objective is to investigate and propose improvements to Wouessi's delivery process. Optimizing the delivery process is crucial as it directly impacts customer satisfaction, turnaround time, and Wouessi's ability to scale operations. An efficient delivery process will allow us to improve client onboarding, reduce project delays, and enhance the overall customer experience. Addressing these issues will allow Wouessi to retain clients more effectively and attract new business.