RMIT Vietnam
RMIT Vietnam
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fethi abdulmenan
Learner
(1)
5
Portals

Skills

Customer engagement 2 Google analytics 2 Marketing 2 Marketing optimization 2 Marketing performance measurement and management 2 Marketing strategies 2 Target audience 2 Cold calling 1 Customer service 1 Sales 1

Achievements

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Community Builder
Issued by Riipen
The Community Builder achievement is awarded to learners who provided feedback to project partners at the conclusion of their project, helping to create a better experiential learning ecosystem for all participants.
Completed on February 18, 2025
Work-Integrated Learner
Issued by Riipen
The Work-Integrated Learner achievement is awarded to learners who applied their skills to a real-world problem by completing a project for an external partner. These learners provided real benefit to businesses while developing experience.
Completed on February 17, 2025
Emerging Marketer
Issued by Riipen
The Emerging Marketer achievement is awarded to learners who have completed two or more more projects in Marketing, demonstrating a commitment to growing and applying their skills in this area.
Completed on February 17, 2025

Latest feedback

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Matthew Cheah
Matthew Cheah
Manager
February 17, 2025
Individual endorsement
Marketing optimization Target audience Customer engagement Google analytics Marketing Marketing performance measurement and management Marketing strategies

Always responsive, engaged, and eager to learn. They consistently put in effort. Their work on Facebook ads was a great success, significantly increasing our followers. We also gained more leads through Google Ads thanks to their contributions. Please dont hesitate to use us as reference for future employment

Team feedback
The team made valuable contributions to this project, including the company operations review, competitor analysis, and market research. The team's work on developing initial marketing strategy recommendations and the positive results achieved with Facebook and Google Ads are appreciated. We will be discussing the other individual contributions separately Mel & Matt
Customer service Marketing optimization Target audience Customer engagement Google analytics Marketing Marketing performance measurement and management Marketing strategies Cold calling Sales
Cambrian College
Strategic Analytics Partnership Opportunity
Cambrian College
Bright Nest Cleaning
Customer Engagement and Marketing Optimization for Bright Nest Cleaning
Bright Nest Cleaning

Recent projects

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Bright Nest Cleaning
Bright Nest Cleaning
Coquitlam, British Columbia, Canada

Customer Engagement and Marketing Optimization for Bright Nest Cleaning

Bright Nest Cleaning aims to enhance its reputation and increase sales by focusing on customer engagement and marketing optimization. The project involves developing strategies to boost positive customer reviews and strengthen marketing efforts. Learners will analyze current customer feedback and identify key areas for improvement. They will also design a targeted cold calling campaign to reach potential clients and implement Google Analytics to track marketing performance. The goal is to create actionable insights that can be used to refine marketing strategies and improve customer satisfaction, ultimately leading to increased sales and a stronger market presence. - Analyze existing customer reviews and feedback to identify areas for improvement. - Develop a targeted cold calling script and strategy to attract new clients. - Implement Google Analytics to monitor marketing initiatives and optimize performance. - Create a comprehensive report with recommendations for enhancing customer engagement and marketing strategies.

Matches 1
Category Digital marketing + 4
Open