Seamless Customer Support Migration
TUIO is seeking to enhance its customer support infrastructure by migrating from HelpScout to HubSpot. This project aims to ensure a smooth transition of the customer support mailbox and knowledge base, minimizing disruption for both internal teams and customers. The current system, while functional, lacks the integration capabilities and advanced features offered by HubSpot. By migrating to HubSpot, TUIO aims to improve customer service efficiency and provide a more cohesive support experience. The project will involve careful planning and execution to ensure data integrity and continuity of service. Learners will apply their knowledge of data migration, system integration, and customer service processes to achieve the project's objectives.
Scholarship and Subsidy Data Integration and Market Analysis
The project aims to develop a streamlined data integration solution for TUIO, focusing on importing and processing reports from scholarship and subsidy programs across the USA and Canada. The goal is to automate the crediting of parent profiles, enhancing efficiency and accuracy in financial transactions. Additionally, the project involves conducting market research to map out the landscape of these programs, including funding sources, delivery methods, and overall viability. This research will provide valuable insights to inform TUIO's strategic development and decision-making processes. The project will allow learners to apply their knowledge of data integration, automation, and market analysis in a real-world context, ensuring they gain practical experience in handling complex data systems and conducting comprehensive research.
Sales Development Representative Intern (Remote)
Duration: 12-16 weeks Location: Remote Salary: $18.20 per hour and 40 hour week Are you a passionate and driven student eager to learn about sales and use your communication and prospecting skills to connect with schools and daycares this summer? TUIO, a leading provider of school management software, is looking for a Sales Development Representative Intern (SDR Intern) to join our team. At TUIO, we simplify life for administrators by boosting enrollment, managing billing and financial reporting, student information, donations, communications, and more for schools and daycares. Benefits for the Intern: Gain experience in a fast-paced industry Break into tech sales with little to no experience Receive mentorship and guidance from an experienced Account Executive Exposure to industry-leading CRM tools and technologies (HubSpot, Google Workspace, RingIO, LinkedIn) Learn how to move prospects through the sales funnel Develop skills to face rejection, overcome sales objections, and challenge leads We are excited to offer this opportunity for a passionate and dynamic intern to join our growing tech sales team. As an SDR Intern, you will contribute to driving our company’s growth by gaining hands-on experience in generating and qualifying leads and supporting outbound sales activities.
Sales Development Representative Intern (Remote)
Duration: 12-16 weeks Location: Remote Salary: $18.20 per hour and 40 hour week Are you a passionate and driven student eager to learn about sales and use your communication and prospecting skills to connect with schools and daycares this summer? TUIO, a leading provider of school management software, is looking for a Sales Development Representative Intern (SDR Intern) to join our team. At TUIO, we simplify life for administrators by boosting enrollment, managing billing and financial reporting, student information, donations, communications, and more for schools and daycares. Benefits for the Intern: Gain experience in a fast-paced industry Break into tech sales with little to no experience Receive mentorship and guidance from an experienced Account Executive Exposure to industry-leading CRM tools and technologies (HubSpot, Google Workspace, RingIO, LinkedIn) Learn how to move prospects through the sales funnel Develop skills to face rejection, overcome sales objections, and challenge leads We are excited to offer this opportunity for a passionate and dynamic intern to join our growing tech sales team. As an SDR Intern, you will contribute to driving our company’s growth by gaining hands-on experience in generating and qualifying leads and supporting outbound sales activities.
Competitive Intelligence: TUIO Summer Marketing Internship Challenge
Welcome to TUIO! We are thrilled to present an exciting opportunity for talented students to contribute to our innovative project, Competitive Intelligence: TUIO Summer Marketing Internship Challenge. Project Goal The primary objective of this project is to conduct a comprehensive competitive analysis of key players in the daycare and school management software market. Students will analyze email nurture campaigns, content, communication strategies, customer acquisition tactics, sales processes, market positioning, and the technology and tools used by competitors. The goal is to gain actionable insights that will inform TUIO's marketing and strategic decisions, ensuring we stay ahead in the competitive landscape. Main Objective: The primary objective of this project is to provide TUIO with a detailed understanding of the competitive landscape by examining the marketing and communication strategies of Procare, Lillio (HiMama), BrightWheel, TADS, and FACTS. Students will gather and analyze data to uncover strengths, weaknesses, opportunities, and threats (SWOT) in the competitors' approaches. The outcome will be a set of actionable insights and recommendations that TUIO can use to enhance its own marketing efforts and strategic positioning. Project Creation Considerations: Clear Project Goal: The goal is to perform a competitive analysis, focusing on specific marketing and communication aspects of key competitors. Required Experience Level: Students should have basic knowledge of digital marketing, competitive analysis, and data analysis tools. Realistic Timeframe: The project is designed to be completed within 60 hours over 2-8 weeks, ensuring that the scope is manageable and achievable. Project Scope: The scope includes understanding and executing various competitive analysis tasks, providing a deep understanding of competitors' strategies and their impact on market positioning. Expected Outcome: By the end of the project, students are expected to achieve the following outcomes: A comprehensive report detailing the findings from the analysis of email nurture campaigns, content, communication strategies, and other marketing efforts of competitors. A set of recommendations and actionable insights for TUIO to enhance its marketing strategies and improve its competitive positioning. Enhanced skills in competitive analysis, data interpretation, and strategic marketing decision-making.
Operations Summer Internship
Our team has noticed that our product development and operational processes are not as efficient as they have the potential to be. We want to simplify these processes to make them more “lean” in order to make them less costly and more adaptable to customer feedback at a fast pace. In this project, students will focus on assisting with and evaluating our operations and identifying internal issues that are causing processes to be too timely or costly. Mapping out operational processes using Business Process Model Notation and notation (BPMN), and evaluating each step and the resources it consumes. Identifying bottlenecks in our operational processes. Assisting operational staff with minor projects and tasks Researching solutions to each unique problem identified in the mapping process. Creating a proposal with recommendations for improvements and an implementation plan for how we would incorporate the solutions.
Sales Process Optimization
Our company is hoping to improve our sales process to improve our ROI and overall operations/retention. In this project, students will evaluate our current sales process, determine bottlenecks, and create recommendations as well as new training materials. Based on research and best practices you will develop new scripts for our sales staff to use to improve the quality and quantity of leads generated and increase the conversion rate. This will involve several different steps for the students, including: Evaluating our current sales process by speaking with sales representatives and examining our handbook and protocols. Researching industry sales processes and lead generation strategies. Create recommendations that will improve our leads and conversion rate. Writing new sales scripts for both phone calls and emails. Webinar scripting and strategy. Shadowing Demos Creating an updated sales process handbook and editing the documents.
Employee Personality Analysis
Our company has many employees with diverse backgrounds and experiences. We would like to collaborate with students to understand how personality tests can be used to improve our human resources (HR) practices and gain recommendations for their implementation. This will involve several different steps: Conducting background research on the personality tests and factors affecting teamwork. Assessing what personality combinations make for a high-functioning team. Analyzing how existing teams can work more cohesively, based on their personality types. Recommending areas of improvement in our HR practices. Surveying employees about the workplace culture. Defining what type of personality profile would be ideal for a set of new hires. Detailing how to better retain employees, what do they need to flourish?
Sales Process Optimization
Our company is hoping to improve our sales process to improve our ROI and overall operations/retention. In this project, students will evaluate our current sales process, determine bottlenecks, and create recommendations as well as new training materials. Based on research and best practices you will develop new scripts for our sales staff to use to improve the quality and quantity of leads generated and increase the conversion rate. This will involve several different steps for the students, including: Evaluating our current sales process by speaking with sales representatives and examining our handbook and protocols. Researching industry sales processes and lead generation strategies. Create recommendations that will improve our leads and conversion rate. Writing new sales scripts for both phone calls and emails. Webinar scripting and strategy. Shadowing Demos Creating an updated sales process handbook and editing the documents.
SEO and Social Media Strategy
Our team is looking to take our social media presence to the next level in order to drive traffic to our pages. To do this, we hope to improve our search engine optimization, fine-tune and create an optimal schedule for our social media posts to be uploaded. This will involve several different steps for the students, including: Researching keywords to determine the most relevant terms that our customers search for. Researching Search Engine Optimization requirements for us to rank on the first page of Google. Constructing a content calendar to upload social media content, and other marketing content for the maximum possible traffic . Creating social media content using the most efficient keywords for our target audience while following the content calendar.
Animated Video Creation
Our company has been serving thousands of customers for decades. We want to explore new ways of sharing our products and services through social media and the web. We would like to collaborate with students to create an animated video that explains our services. This video will be displayed on our website and shared by email. This will involve several different steps for the students, including: Familiarizing themselves with our company’s target market, brand guidelines, and products and services. Developing a storyboard and animating scenes for the video with help from executive team. Selecting suitable background music. Bonus steps in the process would also include: Combining visual and auditory elements to create a finalized video. Assisting other staff with support related tasks Recommending ideas for future marketing videos.
Virtual Internship Opportunity: Business Operations, Sales & Marketing
Our organization is able to offer a virtual internship opportunity for (1/2) students. Our goal at the end of this experience is: Strategy - For the student(s) to help us capture increased market share; for the student(s) to help us capture new revenue streams; for the student(s) to help us secure new partnerships and funding. Operations - For the student(s) to help us implement more efficient and effective processes that maximize employee performance and customer satisfaction. Marketing - For the student(s) to help us reach more customers and effectively promote our brand, mission, and story. Sales - For the student(s) to help us roll-out better prospecting that increases conversion rates and boost our sales team's performance. Finance - For the student(s) to help us streamline costs. Other duties the student may complete could include : Conduct research and data analysis. Project management of tasks. Create presentation decks and assist with presentations to key stakeholders.
Virtual Internship Opportunity: Business Operations & Support
Our organization is able to offer a virtual internship opportunity for (1/2) students. The primary focus for the student will be: Strategy - Develop an implementation plan for entering a new market; develop a go-to-market strategy for new products or services; identify new funding and grant opportunities and help write proposals. Operations - Recommend process improvements or redesign processes; introduce quality assurance into our internal processes, work on customer support and supporting the executive team. Marketing - Complete a full customer, competitor, market, and environmental analysis; complete a marketing strategy review; design a new marketing strategy (product, place, price, and promotion); conduct overhaul of our branding or communication strategy. Sales - Design a new/improved prospecting process for our sales team; design a new/improved pricing or service structure. Finance - Design new/improved financial processes; identify opportunities to streamline costs, introduce ways to boost revenues and transactions. Our goal at the end of this experience is: Strategy - For the student(s) to help us capture increased market share; for the student(s) to help us capture new revenue streams; for the student(s) to help us secure new partnerships and funding. Operations - For the student(s) to help us implement more efficient and effective processes that maximize employee performance and customer satisfaction. Marketing - For the student(s) to help us reach more customers and effectively promote our brand, mission, and story. Sales - For the student(s) to help us roll-out better prospecting that increases conversion rates and boost our sales team's performance. Finance - For the student(s) to help us streamline costs. Other duties the student may complete could include : Conduct research and data analysis. Project management of tasks. Create presentation decks and assist with presentations to key stakeholders. We will plan to communicate with our virtual intern using these communication tools: Slack, Zoom, Email Student's primary contact : Oren Katz, COO Secondary contact: Lelian Girard, CEO
Virtual Internship Opportunity: Business Operations & Support
Our organization is able to offer a virtual internship opportunity for (1/2) students. The primary focus for the student will be: Strategy - Develop an implementation plan for entering a new market; develop a go-to-market strategy for new products or services; identify new funding and grant opportunities and help write proposals. Operations - Recommend process improvements or redesign processes; introduce quality assurance into our internal processes, work on customer support and supporting the executive team. Marketing - Complete a full customer, competitor, market, and environmental analysis; complete a marketing strategy review; design a new marketing strategy (product, place, price, and promotion); conduct overhaul of our branding or communication strategy. Sales - Design a new/improved prospecting process for our sales team; design a new/improved pricing or service structure. Finance - Design new/improved financial processes; identify opportunities to streamline costs, introduce ways to boost revenues and transactions. Our goal at the end of this experience is: Strategy - For the student(s) to help us capture increased market share; for the student(s) to help us capture new revenue streams; for the student(s) to help us secure new partnerships and funding. Operations - For the student(s) to help us implement more efficient and effective processes that maximize employee performance and customer satisfaction. Marketing - For the student(s) to help us reach more customers and effectively promote our brand, mission, and story. Sales - For the student(s) to help us roll-out better prospecting that increases conversion rates and boost our sales team's performance. Finance - For the student(s) to help us streamline costs. Other duties the student may complete could include : Conduct research and data analysis. Project management of tasks. Create presentation decks and assist with presentations to key stakeholders. We will plan to communicate with our virtual intern using these communication tools: Slack, Zoom, Email Student's primary contact : Oren Katz, COO Secondary contact: Lelian Girard, CEO